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Case study

BC Comfort Air Conditioning

GHG Impact:

  • 25% reduction in fuel use
  • 41% in paper
  • 12% in heating

Cost Savings:

  • $57,000+ annually


  • Vehicle right-sizing
  • GPS units on vehicles
  • LED retrofit
  • electronic documentation

For over four decades, BC Comfort Air Conditioning Limited has provided air conditioning and heating (HVAC) solutions, mechanical design build and contracting services for the Vancouver area.

The 2012 calendar year marked the beginning of measuring and creating their first GHG emissions inventory. Since then, the company has implemented a variety of strategies that have both reduced their emissions and significantly cut operating costs.

BC Comfort addressed its single largest emission source – service vehicles – by replacing the conventional full-size vans with smaller, more fuel-efficient vehicles. Their new fleet includes lighter truck-style vehicles with four-cylinder engines. They also equipped the vehicles with GPS units to optimize the routes and receive speeding alerts. BC Comfort’s customer database is now linked to the vehicles’ GPS so that the nearest vehicle can be deployed to respond to a service call. Together these initiatives have reduced the fuel use by 25% and resulted in impressive annual savings of over $57,000.

Upgrading incandescent spotlights with LEDs, retrofitting fluorescent tube lighting and replacing the outside lights with LEDs has resulted in a 19% reduction in electricity use. To reduce emissions from space heating, BC Comfort installed insulated bay doors for the warehouse and doubled the roof insulation from one to two inches thick. They also added direct digital controls to heaters and interlocked unit heaters to overhead doors so the heaters do not run if the doors are open.

An impressive 41% reduction in paper use was achieved through a number of initiatives including e-billing for customers, a paperless document management system for the office, and an electronic reporting system for service technicians. The technicians now do their reporting on iPads, get an electronic signature from the customer, and send it to the office electronically, saving paper and technicians’ time.

BC Comfort’s most recent initiatives include an installation of a level 2 electric car charging station and implementation of additional energy saving algorithms for their direct digital control building system.

“It’s not only about sustainability,” said Robert Noel, President of BC Comfort. “It’s about doing what’s right both for the company and for our customers. We’re taking steps to reduce waste and improve our operational efficiency.”

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